Privacy Policy – STR Auto Centre

At STR Auto Centre, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, phone number, email address, and vehicle details when you contact us or book an appointment.

  • Payment Information: if you make a purchase or service payment, we may collect billing details (processed securely through third-party providers).

  • Technical Information: such as IP address, browser type, and cookies when you visit our website.

  • Service Information: details related to your vehicle, requested repairs, and service history.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our car repair and maintenance services.

  • To process bookings, payments, and invoices.

  • To respond to your inquiries and provide customer support.

  • To send service reminders, updates, and promotional offers (if you have opted in).

  • To improve our website, services, and customer experience.

  • To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: trusted third parties who assist us with payment processing, IT support, or communication.

  • Legal Authorities: if required by law, court order, or to protect our legal rights.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict processing of your data.

  • Withdraw your consent for marketing communications.

To exercise your rights, please contact us at strizakoleksandr011@gmail.com.

7. Cookies

Our website may use cookies to improve user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

STR Auto Centre
Email: strizakoleksandr011@gmail.com
Phone: 587-985-9690
Address: 11109-224st Edmonton AB